Purpose
To schedule and coordinate project resources for ERP Systems and Technology Solutions and ensure that time and budget targets are being met.

Description
The Project Manager is responsible for ensuring that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established timeframe and budget to a high degree of customer satisfaction.

The Project Manager should have a thorough understanding of the Microsoft Dynamics™ NAV, GP, Infrastructure Producs and related technologies, but is not typically involved in the actual configuration and customization process. Rather, the Project Manager ensures the technical and application consulting resources are successfully executing on the established project plan.

The Project Manager will work closely with the Customer and the Account Manager to ensure successful completion of the implementation.

Skills

Soft Skills

• Excellent communication skills (written and verbal)
• Project Management experiences
• Proactive
• Ability to manage projects by motivating both customer and consulting implementation teams
• Team leadership experiences
• Creative problem solving & conflict resolution
• Strong Logic skills
• Ability to manage expectations
• Ability to coordinate multiple activities

Functional/Technical Skills

• Fundamental understanding of Microsoft Dynamics™ NAV
• Basic Knowledge of related Microsoft® technologies (SQL Server™, Exchange Server, .NET, Microsoft Office SharePoint Server)
• Experiences with the management of risk, changes, issues, time, scope, resources, budget and quality.
• Methodology knowledge
• Experiences with Microsoft® Office Project and other tools what support project management
• Good understanding of all major activities for a business system implementation like analysis, design, development, deployment.

Typical Activities

All Project Phases

• Create and maintain the project plan
• Generate Project documentation
• Assign tasks to resources
• Approve project charges such as travel expenses, equipment, or billable time
• Monitor status of project against project plan
• Create and communicate project status reports according to the project's communication plan
• Manage and record billable hours.
• Ensure quality and timeliness for the services
• Manage issue log and assure issues that arise are resolved
• Manage and control Change Request log and forms
• Maintain a healthy relationship with the customer
• Ensure customer acceptance for delivered services
• Provides updates to the Account Manager

Diagnostic

• Prepare and conduct customer meetings
• Plan diagnostic phase
• Scope project phases
• Support creation of proposal

Analysis

• Prepare and conduct the kick-off meeting
• Initiate project planning of all project phases
• Prepare project charter with customer project manager
• Assign adequate resources to the project

Operation

• Schedule and conduct Project Closing meeting and prepare all necessary documents
• Hand over to support team